MISTPAVILION Terms of Service

MISTPAVILION Terms of Service

Last updated: October 16, 2025

Thank you for visiting www.mistpavilion.com(hereinafter referred to as the "Site" or the "Website") and the use of the services provided on the basis of these Terms of Service (hereinafter referred to as the "Terms of Service").

These Terms of Service are a contract between you and the owner of MISTPAVILION (hereinafter referred to as "we" or "us") in relation to the services of this website and other related matters, please read and fully understand these Terms of Service, which constitute a legal document binding on both parties. These Terms of Service constitute binding legal documents for both parties. Please read these Terms of Service carefully before using any of the services on the Website, and if you do not agree with these Terms of Service or any of its contents, you should immediately stop using the services on the Website. If you use the services of this website, your use of the behavior will be regarded as recognition of the entire contents of these Terms of Service. We also remind you to read our Privacy Policy carefully.

I. Confirmation of the Terms of Service

  1. The contents of the Terms of Service include the body of the Terms of Service and all the rules that have been issued or may be issued in the future by this website. All rules are an integral part of the TOS and have the same legal effect as the body of the TOS. Unless otherwise expressly stated, any services provided by us and our affiliates are subject to these Terms of Service. You acknowledge that these Terms of Service serve as a contract that governs the rights and obligations of the parties and shall remain in effect at all times, unless otherwise mandated by law or specifically agreed to by the parties.
  2. By clicking to comply with the Terms of Service, you are deemed to confirm that you have the corresponding rights and behavioral ability to enjoy the services of this website, order shopping, etc., and are able to independently assume legal responsibility.
  3. This Site does not sell tobacco products to anyone under the age of 18 (or the minimum age in your local jurisdiction, whichever is greater). Please also note that if you are under the minimum age, concealing your age or attempting to purchase tobacco violates local laws and regulations and may result in criminal liability. If you are under the legal age, you should stop using the Services immediately.
  4. We reserve the right to refuse service, close user accounts, remove or edit content, cancel orders, etc. at our sole discretion and to the extent permitted by the laws in force in Hong Kong.

II. Account Registration and Use

  1. You should provide true, accurate, complete and legally valid registration information to this website in good faith on your own, and your registration information should be updated in a timely manner if there is any change. If you provide the registration information is not legal, true, accurate and exhaustive, you need to bear the corresponding responsibility and consequences, and we reserve the right to terminate your right to use the services of this site.
  2. Upon successful registration, you will generate account information such as user name and password, and you may change your password in accordance with the provisions of the Site. You should be prudent and reasonable custody, the use of your user name and password, and agree and undertake to be responsible for all activities that occur under your account. You shall not transfer or authorize others to use your account (including user name and password) on this website in any form without authorization. If you find that your personal information has been compromised, especially your account information (such as user name and password) has been leaked or there is a security breach, please notify us immediately so that we can take appropriate measures, and if necessary, you should take the initiative to report the case to the judicial authorities.
  3. You agree that we have the right to send order information, promotions and other information to you and to your confirmed consignees by email, text message or telephone. If we send you notices or messages in such electronic form, you will be deemed to have received them.

III. Description of network services

In order to access or use this website, you must equip yourself with the necessary equipment to access the Internet and bear the costs of this service, including but not limited to Internet access fees, cell phone traffic fees, etc. When using any third-party services, you should also comply with the service guidelines and related fees of the third party. When using any third-party services, you should also comply with the third party's service guidelines and related fees, and MISTPAVILION reserves the right to adjust, change, suspend or terminate part or all of the network services, or restrict or stop your access to or use of this website, for any reason within the scope permitted by law, such as for its own commercial decision, or the need for the maintenance of this website, without prior notice.

IV. Commodity information and commodity prices

  1. The product information on this website is subject to change at any time without special notice from MISTPAVILION. We will use commercially reasonable efforts to make the product information displayed on the Site, such as product parameters, descriptions, inventory, limited quantities and other product information, as accurate and detailed as possible. However, due to the extremely large amount of product information on the Site and the limitations imposed by the level of technological development of the Internet and other factors, the Site does not exclude the possibility that some of the information may be out of date or incorrect. You confirm that you are aware of and understand this situation and agree not to hold MISTPAVILION responsible for it. We welcome you to provide corrective information, and will give the provider appropriate rewards (such as points or discounts).
  2. While the prices of goods on this website are clearly indicated, you should understand and agree that MISTPAVILION's price information may change at any time, and therefore the price of goods shall be subject to the price at the time the website confirms that you have submitted your order for settlement.

V. Basic Rules for Order Establishment and Performance

When you place an order, please carefully confirm the name, model, color, price, quantity, specifications, name of the consignee, telephone number, detailed address and other information of the purchased goods. If the consignee is not the same as yourself, the consignee's behavior and meaning is regarded as your behavior and meaning, and you shall be jointly and severally liable for the legal consequences of the consignee's behavior and meaning. For order fulfillment, both parties agree as follows:

  1. MISTPAVILION displays information on products and prices only as an indication of the product and as an invitation to purchase;
  2. The message that an order has been successfully submitted is automatically generated by the system and is not a commitment by MISTPAVILION to your offer. Only when we send you a shipment confirmation email or text message informing you that we have shipped the items you ordered will this constitute our acceptance of your order and a contract of purchase between us and you will be formed. If you have ordered a number of items in one order and we have sent you a delivery confirmation email or text message for only some of those items, then the subscription contract between us and you will only be formed in respect of that part of the order.
  3. MISTPAVILION has the right to cancel an order for the relevant goods before the formation of a contract of sale with you, and upon cancellation of the order, the amount you have paid will be refunded to your payment account.
  4. MISTPAVILION cannot guarantee that the item(s) you wish to purchase in the order information you submit will be in stock, and you have the right to cancel your order if the item(s) you wish to purchase are out of stock.

VI. Logistics and distribution

  1. All delivery times listed on this website are reference times only. The reference times are calculated based on estimates of the merchandise seller's inventory status, normal processing, customs clearance time and delivery time, delivery location and other factors, and we do not make any promises about delivery times. The goods you order on this website are delivered by us via a carrier. You acknowledge and agree that once we deliver the goods you ordered to the carrier, it means that you have entered into a transportation agency agreement with the carrier and formed a legal relationship of transportation agency contract. Accordingly, title to the goods and the risk of loss passes to you when we deliver them to the carrier.
  2. Some or all of the goods displayed on this site are stored in overseas warehouses, because of customs clearance reasons, logistics and delivery time is not controllable. You confirm the order is considered to accept the delivery method and time schedule, if you have any questions, feel free to consult this site customer service.
  3. We are not responsible for delayed delivery of orders due to the following circumstances, such as delayed or undeliverable orders:
    1. This is due to incorrect information you have provided, lack of address details, etc;
    2. Goods are delivered and no one signs for them, resulting in non-delivery or delayed delivery;
    3. You have violated the provisions of the customs clearance policy and have been returned or forfeited by customs;
    4. Your failure to submit or submit customs clearance procedures on time results in delays and hold-ups in the delivery of merchandise;
    5. caused by the carrier or a third party;
    6. Resulting from a change of circumstances factor;
    7. caused by force majeure factors, such as natural disasters, traffic martial law, sudden war, epidemics, strikes, government regulation or cyber attacks.

VII. Obligations of users

  1. Users must use this site to comply with national laws and regulations, the user undertakes that it will never send or disseminate information through this site that violates national laws and regulations and uncivilized information, such information includes, but is not limited to:
    1. against the fundamental principles established by the Constitution;
    2. Endangering national security, leaking state secrets, subverting state power, undermining national unity, or damaging national honor and interests;
    3. (c) Incitement of ethnic hatred and ethnic discrimination and undermining of national unity;
    4. Undermining the State's religious policy and promoting cults and feudal superstitions;
    5. Spreading rumors that disrupt social order and undermine social stability;
    6. Spreading obscenity, pornography, gambling, violence, murder, terror or abetting crimes;
    7. (c) Intimidating, insulting, attacking or defaming others, or infringing on their lawful rights and interests;
    8. The use of this website to engage in money laundering, theft of trade secrets, theft of personal information and other illegal and criminal activities;
    9. Publish any infringement of intellectual property rights such as copyrights, trademarks, and other legal rights of others;
    10. Contains other contents prohibited by laws and administrative regulations.
  2. If the user violates the above provisions, MISTPAVILION has the right to take measures such as warning, deadline correction, suspension of services, cancellation of orders, prohibition of transactions, closure of accounts, permanent ban on registration, etc., depending on the seriousness of the situation, and if the user causes any damage to the website or a third party, MISTPAVILION has the right to claim compensation by all lawful means, both litigation and non-litigation; and if the user's behavior constitutes a crime, the user has the right to notify and assist governmental departments to investigate. MISTPAVILION has the right to notify and assist the governmental departments to investigate and deal with.

VIII. User comments and submission of information

  1. Users may upload images, post comments, offer opinions and other content on this website, provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights and other violations of laws and regulations or otherwise constitutes an injury to a third party, an infringement of, or a public offense, and does not contain software viruses, political propaganda, commercial solicitation or any form of spam. MISTPAVILION reserves the right to save, edit, delete such content and to notify or assist governmental authorities in investigating violations. In addition, due to some uncontrollable reasons, this site is not responsible for the storage failure of the information you post.
  2. If you upload images, submit a comment, post content or submit material to the Site, unless we indicate otherwise, you agree to grant us a free, perpetual, irrevocable, and full license (including the right to sublicense) to: use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

IX. Ownership and intellectual property rights

MISTPAVILION defines information content to include: text, images, software, sound, video, video, graphics, and all other content presented on the MISTPAVILION website (including mobile), as well as other information provided by MISTPAVILION to its users. All such content is protected by copyright, trademark, patent and other property ownership laws. Therefore, the User may only use these contents with the authorization of the Website, and may not reproduce or duplicate them, or create derivative works in relation to them without authorization.

X. Third-party connections

This website may contain links to other websites or resources that are not operated by us. We have no control over such sites and resources and so we accept no responsibility for them and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them. We are not responsible for the content or accuracy of any external website pages (including but not limited to advertisers on this site). The use of such external sites or resources is at your own risk and subject to the terms of use and service set out on each site.

xi. limitation of liability

  1. MISTPAVILION provides the User with legitimate products and services on an "as is" and "as available" basis, but the User shall use MISTPAVILION at its own responsibility and risk, and this Website shall not, under any circumstances, be liable for special, incidental, direct or indirect damages arising out of the use of or inability to use the services provided by MISTPAVILION. In no event shall this website be liable for special, incidental, direct or indirect damages arising out of the use or inability to use the services provided by MISTPAVILION.
  2. The entire liability of this website, whether in contract, warranty, tort (including negligence) or otherwise, will not exceed the amount of your order.
  3. The use of tobacco products sold on this website may result in serious health risks including, but not limited to, cancer, heart disease, respiratory disease, and even death. This website expressly states that all products are for the personal, non-commercial use of adult legal users only. We are not responsible for any health problems, injuries or deaths resulting from product use. By purchasing or using a product, the user fully understands and voluntarily accepts all potential health and safety risks. Do not use the product in non-smoking areas or offer, transfer or sell the product to minors; violation of local laws and regulations will result in full legal consequences for the user. For smoking cessation or health advice, please consult a healthcare professional immediately; this website does not provide any medical advice or services.

XII. Changes to the articles

  1. According to the changes in relevant laws and regulations and the operational needs of the website, we have the right to modify the Terms of Service and other website policies and announcements from time to time, and the modified contents will take effect once they are published on this website and replace the original contents. Users should always check the latest Terms of Service.
  2. Users are obliged to pay attention to and read the latest version of the agreement and website announcements. If you do not agree with the updated content, you should immediately stop accepting the services provided by this website in accordance with the Terms of Service; if you continue to use the services provided by this website, it is deemed that you agree with the updated agreement.
  3. We recommend that you read these Terms of Service and the postings on the Site before using the Site. If any provision of these Terms of Service is held to be repealed, invalid, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

xiii. legal jurisdiction and application

  1. The validity, interpretation, enforcement and dispute resolution of these Terms of Service shall be governed by the laws of Hong Kong (excluding its conflict of laws rules). In the event of any conflict between these Terms of Service and the applicable law, these terms shall be re-interpreted in accordance with the provisions of the law, while other valid terms shall remain in force. If there is no such law, reference shall be made to the practices of the Hong Kong International Arbitration Center or other international commercial practices.
  2. In the course of the fulfillment of these Terms of Service, disputes arising shall be dealt with by both parties through consultation. In the event that consultation fails, both parties agree to choose the Hong Kong courts for settlement.

XIV. Other

  1. We respect the legitimate rights of users and consumers, the Terms of Service and the various types of rules, statements and other content published on this site are to better and more convenient to provide services to users and consumers. This website welcomes comments and suggestions from users and the community, and we will humbly accept and modify the Terms of Service and all kinds of rules on this website at an appropriate time. If you have any questions, please contact us by e-mail (mistpavilion.official@gmail.com) or website customer service, the response time is not more than 48 hours.
  2. By checking the "Read and Comply" box during registration, you are deemed to have fully understood and agreed to be bound by these Terms of Service.
  3. To the fullest extent permitted by law, we reserve the right to interpret these Terms of Service and the content of the Site.