About MistPavilion

Welcome to MistPavilion, where your journey into the world of cigars begins. Founded in early 2025, MistPavilion is dedicated to providing cigar lovers around the world with the finest and most authentic cigar experience. As a new yet established cigar retailer, we have selected the world's best cigar brands to ensure that every customer can recreate the elegance of smoke in their own home, under the concept of "Eternity in the Mist".

Our Core Commitment: Quality First, Trust First

At MistPavilion, we understand that cigars are more than just products, they are vehicles for art and memories. That's why we strictly control the quality of our cigars every step of the way, from the source to the delivery:

Exclusive constant temperature and humidity warehouse

We have our own storage facility in Indonesia, which uses the world's leading constant temperature and humidity technology (18-21°C, 65-72%) to perfectly simulate the natural aging environment of cigars. It's not just storage, it's a "second home" for the cigars, ensuring that every cigar arrives at you with its peak flavor.

24-hour manned guarding

The warehouse is equipped with a team of professionals who monitor it 24/7 to avoid any environmental fluctuations. Our guardians are not only technical experts, but also cigar culture inheritors, and their careful care makes your choice worry-free.

Stringent inbound and outbound quality checks

Before each shipment of cigars enters or leaves the warehouse, it undergoes multiple specialized inspections, including appearance, humidity and anti-counterfeiting verification. Only products that pass our in-house "gold standard" are allowed to enter the warehouse and hit the shelves.

Efficient team, attentive service

The success of MistPavilion cannot be achieved without an efficient and professional team:

30 people customer service and logistics elite

Our customer service team is always online, offering multilingual consultations and one-stop answers to your questions, from cigar matching suggestions to personalized recommendations. Our logistics team uses globally optimized routing to ensure that your order arrives safely within 10-15 days, with real-time tracking and hassle-free returns. Wherever you are in the world, we are here to fulfill your expectations with our promise of "cigars as promised".

Since its inception, MistPavilion has quickly grown to become the platform of choice for cigar enthusiasts. We are more than just sellers, we are your cigar partners. Join us and explore the infinite possibilities in the fog - quality is guaranteed and trust is born from the heart. Browse our curated collection today and begin your exclusive journey!